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Linda Hood, B.A., CTSS
Certified Trauma Services Specialist

Virgil, Ontario, CANADA
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Linda Hood is the Director of the UFCW Local 12R24 Members Assistance Program.

Linda was a volunteer crisis responder with Victim Services Niagara for 9 years, providing support for victims of tragedy and crime in the Niagara Region. She also volunteers as the Conference Co-ordinator for Addiction Studies Forum which hosts the Institute on Addiction Studies each July, a conference that provides workshops on addiction issues for those involved in the field.

Linda recently achieved certification as a Canadian Certified Addiction Counsellor through CACCF.
Linda has been a member of ATSS since 2008 and was the conference chair for the 2010 and 2012 ATSS conference held in Toronto. She also served as the Secretary/Treasurer on the ATSS Board of Directors before taking on the position of President.



Bonita S. Frazer, CTS
Chair of Professional Development Committee
Certified Trauma Specialist

Buffalo, NY
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 Bonita S. Frazer, MS, CTS, FAAETS, a clinician with over 30 years experience in the mental health field, is the Mental Health Emergency Planning Coordinator for Erie County, New York. Bonita holds credentials as a Certified Trauma Specialist, Police Trainer, Disaster Mental Health Instructor, and as an approved Instructor for the International Critical Incident Stress Foundation. She is also a Fellow of the American Academy of Experts in Traumatic Stress and a Field Traumatologist with the Green Cross Academy of Traumatology.

Through her volunteer work with the American Red Cross and the Western New York Stress Reduction Program, the CISM Team for four Western New York counties, she has offered crisis intervention and CISM services to survivors of critical incidents and disasters and to emergency services personnel who respond to such events.

Bonita is a member of the Specialized Medical Assistance Response Team (SMART), an all hazard volunteer mobile multidisciplinary public health and medical augmentation team for first responders, emergency managers, and health directors in Western New York. Through this venue, she served as Human Needs Branch Director following the October 2006 snowstorm and the crash of Continental Flight 3407 in February 2009. Bonita is also a volunteer with the Canine Therapy Teams of Western New York, and serves as Vice President of the CISM Network of New York State.


Chair of the Certification Board 
Diane Travers. LCSW, CTS
Certified Trauma Specialist

Montclair, NJ USA
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Diane Travers, LCSW, Certified Trauma Treatment Specialist is the Director of Outpatient Behavioral Health Services at the Mental Health Association of Essex County where she has been employed for the last sixteen years. She coordinates behavioral health treatment for adults and children and adolescents in two outpatient programs. A clinician for many years, Diane has been responsible for supervising clinicians and graduate students who are serving adults, children and adolescents experiencing behavioral difficulties. She previously supervised numerous school-based counseling programs primarily in inner city high schools serving adolescents with histories of childhood abuse, domestic violence, gang related violence and other traumatic experiences. Twenty six years ago, she started her state’s first trauma response program for children witnessing traumatic events. Since then, she has worked with many children and widows following the terrorist attacks on 9/11. She is a member of the NJ Disaster Response Crisis Counselor Advisory Board which implemented credentialing for trauma responders in the state of New Jersey. In addition, she is also an active member of the Essex County Traumatic Loss Coalition and responds to local schools following tragic events. As the Director of Trauma-Informed Care for her agency, Diane has been responsible for shifting the culture to incorporate the impact that traumatic events has on the lives of the individuals served in all programs at her agency. She coordinates educational workshops for staff to bring awareness of the impact of trauma to staff members. Diane has been an ATSS member for 25 years and has been the Certification Chair for the last ten years.


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John Becker, Jr., MHS-C, CTR
John Becker Jr. has experience as a police officer, clinician, and outreach professional. John also possesses a personal understanding of substance abuse among first responders, having overcome addiction in his own life. He is the Director of First Responder Services, for Advanced Health and Education (www.advhealth.com) and was instrumental in developing and implementing Frontline Responder Services (www.frontlinerehab.com). John is an active member of the Montgomery County (PA) Critical Incident Stress Management (CISM) Team and certified by the International Critical Incident Stress Foundation (ICISF) for individual and group interventions. John is a Certified Trauma Responder (CTR) and board member for the Association of Traumatic Stress Specialists (ATSS). He is also a member of the Employee Assistance Professionals Association (EAPA) and the National Police Suicide Foundation.  He can be contacted at 215-833-1572 or This email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it..">

John Robertson

John Robertson, CTS

Certified Trauma Specialist

Ottawa, Ontario, CANADA
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John Robertson has Bachelor & Master degrees from Queen’s University and over 27 years of assisting people to manage the variety of transition –crisis, change, conflict, stress, relationships, and death. This has been realized through key note addresses, workshops, seminars and also through retreats and leadership-management working groups and weeklong intensive courses. In the last 25+ years it has been workplace issues and concerns from a proactive including resiliency approaches and tactics through to recovery which has leverages his experience and training as summarized below as follows:
  • An Associate Certified Coach (ACC) with ICF;
  • A Certified Trauma Specialist with ATSS, an approved instructor in Critical Incident Stress Management {CISM} with ICISF, Certified grief counsellor –Edu-Therapy, certification in MBTI step I & II, Strong’s Inventory, DISC, TKI Conflict resolution tool FIRO-B for business and others instruments used for coaching;
  • Resilience based method towards training and coaching sessions [group and one-to-one] which has included the themes of Self-care, Conflict, Trauma, Relationship strengthening training
  • Utilizing a coaching approach towards leadership development, managing personalities and change-crisis leveraging a values-based approach that’s included providing team development, organizational health training and performance management.

John has provided these services in a variety of market place sectors which include educational settings, govoernment, high tech industries, non-profit sector and churches, emergency services, small businesses, First Nations communities.







Elena Cherepanov, Ph.D., C.Psych, LMHC, CTS
Certified Trauma Specialist

Boston MA, USA
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Dr. Elena Cherepanov is the internationally recognized expert in trauma and trauma-informed care. She specializes in global, collective and cultural trauma, complex emergencies, community mental health, risk management, and crisis intervention. She is a faculty member at Cambridge College and has developed and implemented successful national and international training and educational programs.

Dr. Cherepanov has extensive record serving and advocating for traumatized families and communities, victims of abuse, violence, gender-based violence, refugees, and trauma survivors in criminal justice system, first responders, and servicemen who developed substance abuse issues following traumatic exposure. Dr. Cherepanov has worked in Armenia, Chechnya, Chernobyl, Kosovo and Liberia. She offers trainings on violence prevention, crisis management, cultural diversity, trauma-informed care, and community mental health systems for direct case workers, management and peers advocates.She is the author of over 40 publications.

Bill McDermott


Immediate Past President

Bill Mc Dermott, Ph.D, C.Psych,CTR
Certified Trauma Responder

New Orleans, LA USA/This email address is being protected from spambots. You need JavaScript enabled to view it.

Bill McDermott has been a practicing Clinical Psychologist and a Trauma Therapist to civilians, first responders and military, a Crisis Responder and a Police Psychologist and Negotiator for over 35 years. He has responded to incidents and disasters throughout Canada, the U.S., Japan, Croatia, Bosnia, Rwanda, South Africa and elsewhere. Along with his clinical, consulting and training activities, Dr. McDermott presently serves on the New Orleans Police Department Crisis Unit.






ATSS Administrator

Jayne Crisp, CTS, CVAS

Greenville, South Carolina, USA / This email address is being protected from spambots. You need JavaScript enabled to view it.

Jayne Crisp has 43 years experience as a crime victim assistance practitioner and trauma responder. Jayne is a community liaison with the Greenville Mental Health Center and a family court mediator with the (Greenville) Upstate Mediation Center.  She is the former project director of the Violence Against Women with Disabilities project of Safe Harbor, a comprehensive domestic violence program in the Upstate of SC. Jayne is a Training and Technical Assistance Consultant to the Office for Victims of Crime, US Department of Justice. She served on the Greenville County Foster Care Review Board for 8 years; served as Executive Director of Mental Health America for Greenville and Anderson Counties; Director of the Association of Traumatic Stress Specialists; and national director of victim services for Neighbors Who Care, a Christian ministry and subsidiary of Prison Fellowship. She was the recipient of the 1991 National Crime Victims Rights Week Presidential Award and the national Common Cause Public Service award, is co-author of Helping a Neighbor in Crisis (1997) and editor of Helping Victims of Crime (2011), written for the faith community. She is the creator of HOUSEWISE STREETWISE™, a Presidential award winning child safety curriculum, and Taking The Stand, a video designed to prepare child victims and witnesses to testify in criminal court. Jayne recently received the Order of the Palmetto, the highest civilian honor awarded by the Governor of South Carolina.  It is awarded to persons who make contributions of statewide significance.