Linda Hood, B.A., CTSS
Certified Trauma Services Specialist

Virgil, Ontario, CANADA
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Linda Hood is the Director of the UFCW Local 12R24 Members Assistance Program.

Linda was a volunteer crisis responder with Victim Services Niagara for 9 years, providing support for victims of tragedy and crime in the Niagara Region. She also volunteers as the Conference Co-ordinator for Addiction Studies Forum which hosts the Institute on Addiction Studies each July, a conference that provides workshops on addiction issues for those involved in the field.

Linda recently achieved certification as a Canadian Certified Addiction Counsellor through CACCF.
Linda has been a member of ATSS since 2008 and was the conference chair for the 2010 and 2012 ATSS conference held in Toronto. She also served as the Secretary/Treasurer on the ATSS Board of Directors before taking on the position of President.

Brad Coulbeck

Vice President

Brad Coulbeck, CTSS

Certified Trauma Services Specialist,

Chatham, Ontario, Canada

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Brad Coulbeck is the Detachment Commander for the Ontario Provincial Police (OPP) in Chatham Ontario.  He has been an officer for 25 years, with 5 years on Toronto Police Service and 20 years on the OPP.  Prior to his role as Detachment Commander he spent ten years on the Emergency Response Team, seven of those years as Team Leader.  Brad is also a designated Incident Commander for natural and man-made disasters, and Public Order Unit (Riot Squad) Incident Commander. Brad is trained in Critical Incident Stress Management and is a certified Hypnotherapist.  He is Vice-President of the Board of Directors of Chatham-Kent Victim Services.  Brad also writes a blog about building stress resiliency at



Bonita S. Frazer, CTS
Chair of Professional Development Committee
Certified Trauma Specialist

Buffalo, NY
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 Bonita S. Frazer, MS, CTS, FAAETS, a clinician with over 30 years experience in the mental health field, is the Mental Health Emergency Planning Coordinator for Erie County, New York. Bonita holds credentials as a Certified Trauma Specialist, Police Trainer, Disaster Mental Health Instructor, and as an approved Instructor for the International Critical Incident Stress Foundation. She is also a Fellow of the American Academy of Experts in Traumatic Stress and a Field Traumatologist with the Green Cross Academy of Traumatology.

Through her volunteer work with the American Red Cross and the Western New York Stress Reduction Program, the CISM Team for four Western New York counties, she has offered crisis intervention and CISM services to survivors of critical incidents and disasters and to emergency services personnel who respond to such events.

Bonita is a member of the Specialized Medical Assistance Response Team (SMART), an all hazard volunteer mobile multidisciplinary public health and medical augmentation team for first responders, emergency managers, and health directors in Western New York. Through this venue, she served as Human Needs Branch Director following the October 2006 snowstorm and the crash of Continental Flight 3407 in February 2009. Bonita is also a volunteer with the Canine Therapy Teams of Western New York, and serves as Vice President of the CISM Network of New York State.


Chair of the Certification Board
Diane Travers. LCSW, CTS
Certified Trauma Specialist

Montclair, NJ USA
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Diane Travers, LCSW, Certified Trauma Treatment Specialist is the Director of Outpatient Behavioral Health Services at the Mental Health Association of Essex County where she has been employed for the last sixteen years. She coordinates behavioral health treatment for adults and children and adolescents in two outpatient programs. A clinician for many years, Diane has been responsible for supervising clinicians and graduate students who are serving adults, children and adolescents experiencing behavioral difficulties. She previously supervised numerous school-based counseling programs primarily in inner city high schools serving adolescents with histories of childhood abuse, domestic violence, gang related violence and other traumatic experiences. Twenty six years ago, she started her state’s first trauma response program for children witnessing traumatic events. Since then, she has worked with many children and widows following the terrorist attacks on 9/11. She is a member of the NJ Disaster Response Crisis Counselor Advisory Board which implemented credentialing for trauma responders in the state of New Jersey. In addition, she is also an active member of the Essex County Traumatic Loss Coalition and responds to local schools following tragic events. As the Director of Trauma-Informed Care for her agency, Diane has been responsible for shifting the culture to incorporate the impact that traumatic events has on the lives of the individuals served in all programs at her agency. She coordinates educational workshops for staff to bring awareness of the impact of trauma to staff members. Diane has been an ATSS member for 25 years and has been the Certification Chair for the last ten years.

Bill McDermott

 Immediate Past President

 Bill Mc Dermott, Ph.D, C.Psych, CTR
 Certified Trauma Responder

New Orleans, LA USA /This email address is being protected from spambots. You need JavaScript enabled to view it.

Bill McDermott has been a practicing Clinical Psychologist and a Trauma Therapist to civilians, first responders and military, a Crisis Responder and a Police Psychologist and Negotiator for over 35 years. He has responded to incidents and disasters throughout Canada, the U.S., Japan, Croatia, Bosnia, Rwanda, South Africa and elsewhere. Along with his clinical, consulting and training activities, Dr. McDermott presently serves on the New Orleans Police Department Crisis Unit.


Chairperson of Membership Committee

Wayne Maxwell, MEd, MPA, CCC, FAAETS, CTS 
Certified Trauma Specialist

Dartmouth, Nova Scotia, CANADA
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Wayne Maxwell has been involved in the trauma and critical incident stress field for over 30 years mainly in the criminal justice system in Corrections in Atlantic Canada.
He holds a Masters degree in counseling psychology and in public administration focusing on management crisis situations and direct crisis intervention in the public sector.
Wayne presently has his own company which offers services in consulting, training and direct intervention and counseling in crisis situations which involve trauma.

As well as being a member of ATSS since 1998, Wayne is actively involved with a number of associations including, the Naval Officers Association of Canada (Nova Scotia Branch), RCMP Veterans , Nova Scotia Division and the provincial committee of the Nova Scotia Firefighters Association Critical Incident Stress Management Team. He holds certifications with the American Academy of Experts in Traumatic Stress, the Canadian Counselling Association and the Nova Scotia Association of Counselling Therapists.


Certification Board Member

Barbara S. Maurer, MA, LPC, CTS
Certified Trauma Specialist

Mahwah, NJ USA / This email address is being protected from spambots. You need JavaScript enabled to view it.


Barbara S. Maurer MA, LPC, CTS is a Licensed Professional Counselor and Certified Trauma Specialist. She is a trained art therapist, EMDR therapist and clinician. Ms. Maurer has a private therapy practice, lectures nationally, and provides consultation to agencies, schools, and corporations. Ms. Maurer has taken part in the mental health recovery efforts of many disasters including, September 11th, Hurricane Katrina, Hurricane Floyd, and the Southeast Asian Tsunami in Sri Lanka. Ms. Maurer works with survivors in issues of trauma recovery, grief, acculturation, and self care.

Ms. Maurer is a lecturer for many non-profit organizations, government agencies and Corporations. Ms. Maurer served with New Jersey’s Governor Cody’s Task Force for Mental Health as the Chair of Emergency Preparedness and Trauma Advisory Board. In January 2006 she was appointed by Governor Cody to the Professional Examiners Board for Licensing of Professional Counselors.

Maurer joined New Jersey’s Governor Corzine’s “Campus Security Task Force” along with the Department of Homeland Security, to help improve mental health assessment and response services for the state’s institutes of higher education in response to the tragic events at Virginia Tech.

Ms. Maurer currently servers as an Advisory Board member and certification representative for New Jersey’s Disaster Response Crisis Counseling program.

ElenaCherpanovElena Cherepanov, Ph.D., C.Psych, LMHC, CTS
Certified Trauma Specialist

Boston MA, USA
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Dr. Elena Cherepanov is the internationally recognized expert in trauma and trauma-informed care. She specializes in global, collective and cultural trauma, complex emergencies, community mental health, risk management, and crisis intervention. She is a faculty member at Cambridge College and has developed and implemented successful national and international training and educational programs.

Dr. Cherepanov has extensive record serving and advocating for traumatized families and communities, victims of abuse, violence, gender-based violence, refugees, and trauma survivors in criminal justice system, first responders, and servicemen who developed substance abuse issues following traumatic exposure. Dr. Cherepanov has worked in Armenia, Chechnya, Chernobyl, Kosovo and Liberia. She offers trainings on violence prevention, crisis management, cultural diversity, trauma-informed care, and community mental health systems for direct case workers, management and peers advocates.She is the author of over 40 publications.

John Robertson

John Robertson, CTS

Certified Trauma Specialist

Ottawa, Ontario, CANADA
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John Robertson has Bachelor & Master degrees from Queen’s University and over 27 years of assisting people to manage the variety of transition –crisis, change, conflict, stress, relationships, and death. This has been realized through key note addresses, workshops, seminars and also through retreats and leadership-management working groups and weeklong intensive courses.  In the last 25+ years it has been workplace issues and concerns from a proactive including resiliency approaches and tactics through to recovery which has leverages his experience and training as summarized below as follows:
  • An Associate Certified Coach (ACC) with ICF;
  • A Certified Trauma Specialist with ATSS, an approved instructor in Critical Incident Stress Management {CISM} with ICISF, Certified grief counsellor –Edu-Therapy, certification in MBTI step I & II, Strong’s Inventory, DISC, TKI Conflict resolution tool FIRO-B for business and others instruments used for coaching;
  • Resilience based method towards training and coaching sessions [group and one-to-one] which has included the themes of Self-care, Conflict, Trauma, Relationship strengthening training
  • Utilizing a coaching approach towards leadership development, managing personalities and change-crisis leveraging a values-based approach that’s included providing team development, organizational health training and performance management.

John has provided these services in a variety of market place sectors which include educational settings, govoernment, high tech industries, non-profit sector and churches, emergency services, small businesses, First Nations communities.

KentLaidlawPast President

Kent G. Laidlaw, CTR
Certified Trauma Responder

Burlington, Ontario, CANADA
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Kent Laidlaw is a retired police officer having served 31 years with the Halton Regional Police Service. His last posting was as the District Commander for the City of Burlington, Ontario. He then served as Senior Advisor – Policing and as a consultant for the Ontario Civilian Commission on Police Services for 8 years. He currently operates his own company, Canuckcare, which offers a wide range of services to the corporate sector, emergency service responders and not-for-profit organizations.

Kent offers workshops and training to victim service providers and others in the care giving professions and specialized research and consulting services for the legal profession. He specializes in the areas of death notification, trauma education, debriefings and wellness issues. He has provided training throughout the United States, England, Austria, Albania and Canada. He has also worked in Bosnia with women who were atrocity survivors.

Kent was the recipient of the Communicator of the Year Award by The Canadian Public Relations Society. Kent has been a member of ATSS since 1996 during which time he has served on the Board as a member, Vice President and President.


ATSS Administrator

Jayne Crisp, CTS, CVAS

Greenville, South Carolina, USA / This email address is being protected from spambots. You need JavaScript enabled to view it.

Jayne Crisp has 42 years experience as a crime victim assistance practitioner and trauma responder. Jayne is a community liaison with the Greenville Mental Health Center and a family court mediator with the Upstate Mediation Center.  She is the former project director of the Violence Against Women with Disabilities project of Safe Harbor, a comprehensive domestic violence program in the Upstate of SC. Jayne is a Training and Technical Assistance Consultant to the Office for Victims of Crime, US Department of Justice. She served on the Greenville County Foster Care Review Board for 8 years; served as Executive Director of Mental Health America for Greenville and Anderson Counties; Director of the Association of Traumatic Stress Specialists; and national director of victim services for Neighbors Who Care, a Christian ministry and subsidiary of Prison Fellowship. She was the recipient of the 1991 National Crime Victims Rights Week Presidential Award and the national Common Cause Public Service award, is co-author of Helping a Neighbor in Crisis (1997) and editor of Helping Victims of Crime (2011), written for the faith community. She is the creator of HOUSEWISE STREETWISE™, a Presidential award winning child safety curriculum, and Taking The Stand, a video designed to prepare child victims and witnesses to testify in criminal court.